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Event: Slow ICAP

Affects product: 
Airlock WAF
Affects version(s): 
all versions since 4.1

This event is generated if 3 ICAP requests within 1 minute take more than 2 seconds each.

Possible reasons:

  • network problem in the back-end network (e.g. full duplex / half duplex?)
  • bad performance of ICAP server
  • misconfiguration of Airlock

Impact: This problem should be fixed soon, since it affects the overall system performance. Each pending requests consumes resources on Airlock. The amount of total time each requests takes is almost as important for the performance as the total number of requests per second.

Hint: This event can be customized in frequency and number of log messages it is based on. For details see how to customize events.

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